3 TWEETS The Rocky Road from Agent Peer to Supervisor « Customer Service Power . . . Turn it On!

We spend a lot of time on Agent Skills development in our Contact Centers or in retail Service, with our CSRs.  Sometimes our front-line leaders such as Supervisors end up receiving little to no t...  72 weeks ago
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Tweetbuzz spotlights the hottest stories from Twitter.

At this moment, the must-read stories in the popular links are scattered across millions of news sites and blogs. That's far too much for any reader to follow.
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